Email support
Send us the details
Please avoid sending passwords, full payment details, or an invitation token. Screenshots are helpful when they do not expose private household information.
Frespace support
Let’s get your fridge back in sync.
Tell us what happened and include a few useful details. We will use them to understand the issue and help you move forward.
Contact the Frespace team
One clear message is the fastest place to start.
Include your device model, iOS version, Frespace app version, and a short description of what you expected and what happened instead.
AI recognition issue
Tell us what the photo contained and which result needed correction.
Alert or sync issue
Include notification settings, the affected item, and when you first noticed the problem.
Family invite issue
Say whether the link opened Frespace and where the joining flow stopped—without including the private token.